Restaurant technology fails at the worst possible moment — during peak service. We engineer for that reality with redundant architectures, offline capability, and the simplicity that lets any staff member operate the system under pressure.
📱
Multi-Channel Ordering Architecture
Unified order management layer handling web ordering, mobile app, QR code dine-in, kiosk, and aggregator feeds from a single backend — with real-time kitchen routing regardless of order source or channel.
React Native
QR Ordering
WebSockets
🧩
POS & KDS Integration
Bidirectional integration with Square, Toast, Lightspeed, Aloha, and Oracle MICROS — enabling seamless order injection, menu synchronisation across platforms, and consolidated financial reporting from a single dashboard.
Toast API
Square
MICROS
🧠
AI Forecasting Engine
Prophet and gradient boosting demand models incorporating order history, reservation data, day-part patterns, local event calendars, weather APIs, and promotion schedules — generating actionable prep guides and staffing recommendations by shift.
Prophet
XGBoost
Weather API
💳
Payment & Loyalty Infrastructure
Stripe, Adyen, and regional payment gateway integration with tip handling, split bills, pre-authorisation, BNPL for corporate accounts, and a points and tier loyalty engine with real-time balance updates across all order channels.
Stripe
Adyen
Loyalty Engine
📊
Guest Analytics & CRM
Unified guest profiles aggregating dine-in, delivery, and takeaway behaviour — with visit frequency, spend per channel, menu preference, and churn risk scoring that drives targeted retention campaigns and personalised offers.
Unified Profiles
RFM
Churn AI
🚚
Delivery Orchestration
Own-fleet driver dispatch with real-time tracking, third-party courier integration (DoorDash Drive, Stuart, Lalamove), dynamic delivery zone management, and customer-facing live tracking links — for restaurants running direct delivery operations.
Driver App
Live Tracking
DoorDash Drive